FUZE Ti LLC

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FUZE Ti

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Customer Service

Shipping & Delivery

Turnaround

All in stock orders will be shipped within 3-4 business days, Monday - Friday 8am - 5pm.

Carriers


We use the following carriers to deliver our orders:

UPS
FEDEX 

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

Privacy & Security

Our privacy policy and security policy can viewed at: Privacy Policy Page

Returns & Replacements

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. Returns are subject to 20% restocking fee, this will be deducted from your refund. we do not refund the original shipping and handeling costs. For other issues or repairs please refer to our Limited Warrenty Page.

Payment, Pricing & Promotions

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover) via Paypal
Paypal
Google Wallet

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Viewing Orders

If you created an account and make a purchase under the account, you may find your purchase history in "My Orders" section for your account or follow the link https://fuzeti.com/sales/order/history/. If you placed your order without an account, you can check on your order by filling out the form https://fuzeti.com/sales/guest/form/

Updating Account Information

You can change your account information my clicking on "My Account" link above the menu or follow this link: https://fuzeti.com/customer/account/
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